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Rentalworks provides long-term and short-term DaaS solutions for brand new and preloved IT devices. 

Rentalworks offers a wide range of IT devices such as laptops, desktops, and tablets to suit every requirement and budget. 

B2C DaaS solutionsare currently only available for customers residing in Malaysia. This facility is currently not available for Singapore and Indonesia markets. 

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For a long-term DaaS programme, a minimum of 5 devices is required for the first-time contract. 

Rentalworks absorbs the entire costs to deliver your devices to an agreed location at the start of your lease, and all the costs to collect the devices from an agreed location at the end of your lease.

Yes, you may add on accessories prior to the final confirmation of the DaaS contract, but these will be subject to availability of stock. 

Scheduled device upgrades are agreed upon before the lease contract is signed as this makes billing transparent and predictable. However, Rentalworks will consider any ad hoc upgrade requests during the lease period on a case-by-case basis. 

Rentalworks has a variety of devices in stock and we are always adding to our inventory. Certain brands and models in our ready-to-deploy inventory may fit your requirements and therefore may require less lead time.

It is possible, but each request will be evaluated by Rentalworks on a case-by-case basis and are subject to certain terms and conditions. 

We offer a number of DaaS programs in collaboration with different principals to provide a range of devices, ranging from entry-level to a mid-range product.  

Rentalworks’ pricing structure is transparent as there are no hidden fees and the full price of a leasing contract is stated up front, based on the device specifications and requirements of clients (e.g. brand, model, specifications). Your approval is required before the order is processed. Rentalworks also provides a monthly cost report, and billing for a DaaS programme is issued quarterly.  

There is insurance coverage for loss and theft. Terms and conditions apply. 

We require a copy of your latest business registration as well as your latest financial documents. This is to facilitate our vetting process. 

Rentalworks provides essential hardware support for all laptops and tablets under our DaaS programme. Our support team is contactable via email, our service portal, as well as WhatsApp.  

All Rentalworks devices are available for either short-term and long-term. The exact duration can be customised to your requirements. 

Our tech support team is readily contactable via email, our service portal, as well as WhatsApp. Just submit a ticket for your issue on our service portal, and our team will be in touch with you within 4 hours. 

Yes, partial or full payment is required upfront, depending on the DaaS programme duration. 

For long-term DaaS programmes, payment is on a Quarterly Prepayment basis, via GIRO. For short-term programmes, Advanced Payment in full is required. 

A refundable security deposit is required in certain cases. 

Depending on the duration and your requirements, Rentalworks will propose devices that will best suit your budget and support your requirements. 

At all times, Rentalworks retains full ownership of all devices and assets throughout the duration of our DaaS programme. 

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