Resources

Questions applicable for MY & ID only:

Warranty is the coverage provided by the manufacturer itself, in case of any manufacturing defect. This does not typically cover any user-induced damages, loss, or theft. 

 Insurance built into the Rentalworks leasing terms to cover user-induced accidental damages (terms & conditions apply). 

Others:

DaaS is a comprehensive and service-oriented solution, providing more flexibility, device management support, and customisation.  

With leasing, you rent the device with an option to purchase later. The rental price only covers the hardware and you are responsible for your own device maintenance and support.  

Whereas DaaS works on a subscription model, and typically includes services in the subscription such as maintenance, support, and software updates. DaaS also provides end-to-end device management, has more customisation options, and is more flexible in terms of contract duration and scalability. 

DaaS encompasses the entire device lifecycle, from procurement to ongoing management, device refresh up until it is recycled. It offers businesses a cost-effective and hassle-free way to ensure up-to-date and well-maintained devices without the burden of managing the process internally.

With device leasing, you rent the device and are responsible for your own device maintenance and support. 

DaaS offers a comprehensive solution for businesses to acquire, manage, and maintain their devices, while providing flexibility, cost predictability, and a range of IT support services. This reduces the total cost of ownership and allows organisations to free internal resources to focus on their core competencies. 

Rentalworks DaaS operates on a subscription model, allowing you to budget effectively. You pay a fixed fee per device, which includes services that have been previously agreed upon. This simplifies cost management and eliminates large upfront capital expenses. 

Rentalworks takes care of the entire device lifecycle management, from initial consultancy, to deployment, to maintenance, software updates, and end-of-life, including logistics.

DaaS offers many benefits above typical device leasing/rental. 

  • By reusing, refreshing and recycling devices, DaaS reduces e-waste and promotes sustainability.
  • With device management outsourced, you can concentrate on your core activities rather than dealing with device-related tasks and issues.
  • DaaS can lead to cost savings over the device’s lifecycle, with predictable pricing and maintenance built into it.
  • DaaS includes technical support to ensure device issues are addressed promptly, minimising downtime. 
  • We offer data security and management services, including data backup, encryption, and remote data wiping, to protect sensitive information. 
  • DaaS simplifies the procurement process, eliminating the need to negotiate with multiple vendors for devices, services, and support.
  • Rentalworks offers reporting tools to help you track device usage and costs, making it easier to manage your device fleet effectively. 

BLOGS

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BLOGS

COMPANY NEWS

frequently asked questions (FAQS)

Rentalworks provides long-term and short-term DaaS solutions for brand new and preloved IT devices. 

Rentalworks offers a wide range of IT devices such as laptops, desktops, and tablets to suit every requirement and budget. 

B2C DaaS solutionsare currently only available for customers residing in Malaysia. This facility is currently not available for Singapore and Indonesia markets. 

To share the leasing procedure 1 pager file

For a long-term DaaS programme, a minimum of 5 devices is required for the first-time contract. 

Rentalworks absorbs the entire costs to deliver your devices to an agreed location at the start of your lease, and all the costs to collect the devices from an agreed location at the end of your lease.

Yes, you may add on accessories prior to the final confirmation of the DaaS contract, but these will be subject to availability of stock. 

Scheduled device upgrades are agreed upon before the lease contract is signed as this makes billing transparent and predictable. However, Rentalworks will consider any ad hoc upgrade requests during the lease period on a case-by-case basis. 

Rentalworks has a variety of devices in stock and we are always adding to our inventory. Certain brands and models in our ready-to-deploy inventory may fit your requirements and therefore may require less lead time.

It is possible, but each request will be evaluated by Rentalworks on a case-by-case basis and are subject to certain terms and conditions. 

We offer a number of DaaS programs in collaboration with different principals to provide a range of devices, ranging from entry-level to a mid-range product.  

Rentalworks’ pricing structure is transparent as there are no hidden fees and the full price of a leasing contract is stated up front, based on the device specifications and requirements of clients (e.g. brand, model, specifications). Your approval is required before the order is processed. Rentalworks also provides a monthly cost report, and billing for a DaaS programme is issued quarterly.  

There is insurance coverage for loss and theft. Terms and conditions apply. 

We require a copy of your latest business registration as well as your latest financial documents. This is to facilitate our vetting process. 

Rentalworks provides essential hardware support for all laptops and tablets under our DaaS programme. Our support team is contactable via email, our service portal, as well as WhatsApp.  

All Rentalworks devices are available for either short-term and long-term. The exact duration can be customised to your requirements. 

Our tech support team is readily contactable via email, our service portal, as well as WhatsApp. Just submit a ticket for your issue on our service portal, and our team will be in touch with you within 4 hours. 

Yes, partial or full payment is required upfront, depending on the DaaS programme duration. 

For long-term DaaS programmes, payment is on a Quarterly Prepayment basis, via GIRO. For short-term programmes, Advanced Payment in full is required. 

A refundable security deposit is required in certain cases. 

Depending on the duration and your requirements, Rentalworks will propose devices that will best suit your budget and support your requirements. 

At all times, Rentalworks retains full ownership of all devices and assets throughout the duration of our DaaS programme. 

To share the leasing procedure 1 pager file 

The buyback price is determined by the specifications of the device, as well as its physical condition. 

Yes, we will provide an initial estimate based on the specifications of the devices you would like to trade-in. This is only an indicative price, the actual price will be determined after the physical condition of the devices are evaluated. 

As part of our commitment to a Circular Economy, Rentalworks is happy to assist you in the disposing of such devices safely and responsibly. We work with certified recyclers to ensure that this process harvests as much reusable material as possible before the rest is disposed of. 

Upon evaluation and confirmation of the buyback, Rentalworks will proceed with secure data erasure to ensure that all data that has been stored on this device will no longer be recoverable. A report can be provided upon request. 

CASE STUDIES

Our Client's Use Cases

Perangkat Preloved

Lebih Efisien & Hemat dengan Perangkat Preloved​ Perangkat Terjangkau, Produktivitas Maksimal​l​Kami tahu kalau biaya merupakan hal yang sangat penting. Karena itu, kami menyediakan perangkat preloved sebagai solusi yang efektif dan hemat biaya untuk
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Tech Support

Efisiensi & Produktivitas Maksimal dengan Tech Support dari Rentalworks​Siapapun dan apapun kebutuhan anda, Tech Support kami siap untuk membantu anda agar perangkat yang anda sewa selalu berada dalam kondisi yang
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